Shipping & Delivery Policy

Last updated: 30 September 2026

1. Delivery Areas

We deliver across India to all serviceable pin codes. You can check availability by entering your pin code at checkout. [Edit if you deliver only in certain states]

2. Order Processing Time

  • Orders are packed and dispatched within [1–3] working days after payment confirmation.
  • Fresh items such as sweets and laddus are prepared in small batches, so processing may take slightly longer during festivals and peak seasons. We will inform you if there is a delay.
  • Orders placed on Sundays or public holidays are processed on the next working day.

3. Estimated Delivery Time

Location Estimated Delivery
Within Andhra Pradesh & Telangana [2–4] working days
Other states (metro cities) [4–6] working days
Other states (remote areas) [6–10] working days
  These are estimates after dispatch. Actual delivery may vary due to weather, festivals, courier delays, or other circumstances beyond our control.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on weight and delivery location.
  • [Free shipping on orders above ₹___]
  • Any applicable charges are shown clearly before you pay.

5. Courier Partners

We ship through trusted courier partners via Shiprocket. The courier is assigned based on your location and service availability.

6. Order Tracking

After dispatch, you will receive the tracking number and link by email, SMS, or WhatsApp. You can use it to track your parcel on the courier’s website. For help, contact us with your order number.

7. Packaging

Pickles are packed in leak-proof, food-grade containers with additional sealing. Sweets, laddus, and snacks are packed in sealed food-grade packaging inside protective boxes to reduce damage in transit.

8. Delivery Attempts and Address Accuracy

  • Please provide a complete and correct address and an active phone number. Couriers usually make 2–3 delivery attempts.
  • If delivery fails due to a wrong address, an unreachable phone number, or refusal, the parcel will be returned to us. Re-shipping charges will apply, as described in our Refund & Cancellation Policy.

9. Damaged or Tampered Parcels on Delivery

Please check your parcel when it arrives. If it looks damaged or opened, take photos or a video and contact us within 48 hours. See our Refund & Cancellation Policy for details.

10. Perishable Products

Our products have a limited shelf life. Please store them as directed on the label and consume them before the best-before date. Delays caused by the courier or extreme weather can affect freshness, so we recommend receiving the parcel promptly.

11. Contact Us

Amruthaa Foods Vijayawada, Andhra Pradesh Email: info@amruthaafoods.com Phone / WhatsApp: 9949867966