Shipping & Delivery Policy
Last updated: 30 September 20261. Delivery Areas
We deliver across India to all serviceable pin codes. You can check availability by entering your pin code at checkout. [Edit if you deliver only in certain states]2. Order Processing Time
- Orders are packed and dispatched within [1–3] working days after payment confirmation.
- Fresh items such as sweets and laddus are prepared in small batches, so processing may take slightly longer during festivals and peak seasons. We will inform you if there is a delay.
- Orders placed on Sundays or public holidays are processed on the next working day.
3. Estimated Delivery Time
| Location | Estimated Delivery |
| Within Andhra Pradesh & Telangana | [2–4] working days |
| Other states (metro cities) | [4–6] working days |
| Other states (remote areas) | [6–10] working days |
4. Shipping Charges
- Shipping charges are calculated at checkout based on weight and delivery location.
- [Free shipping on orders above ₹___]
- Any applicable charges are shown clearly before you pay.
5. Courier Partners
We ship through trusted courier partners via Shiprocket. The courier is assigned based on your location and service availability.6. Order Tracking
After dispatch, you will receive the tracking number and link by email, SMS, or WhatsApp. You can use it to track your parcel on the courier’s website. For help, contact us with your order number.7. Packaging
Pickles are packed in leak-proof, food-grade containers with additional sealing. Sweets, laddus, and snacks are packed in sealed food-grade packaging inside protective boxes to reduce damage in transit.8. Delivery Attempts and Address Accuracy
- Please provide a complete and correct address and an active phone number. Couriers usually make 2–3 delivery attempts.
- If delivery fails due to a wrong address, an unreachable phone number, or refusal, the parcel will be returned to us. Re-shipping charges will apply, as described in our Refund & Cancellation Policy.
